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ARE YOU SURE? The 'Urgent' priority level is for emergency situations where production or live operations are in a critical state and require 24-hour support. If this is a production emergency, we will mobilize a strike team that will connect with your production management within 2 hours, regardless of whether it's in the middle of the night. If this isn't a 24-hour emergency, please select 'High' priority instead.


Welcome to our Customer Service Form. We can help you with payment issues and other non-technical requests. We aim to respond to these requests in 3-5 days.

For technical help, please see our Forums, Answers, or see our Premium Support packages available through Sales.

If you are a registered Premium Support user, please ensure that you are signed in with the correct account to submit a ticket through our Premium form.


Please use the form below to submit your support ticket.