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I receive a 'Google couldn't sign you in' error

 

Symptoms:

  • When attempting to sign in to Unity via Google, I receive a ''This browser or app may not be secure'' error.

Cause:

You will receive this error if Google has updated its security center.

Resolution:
Although Google will release an update to resolve this issue, a workaround is to use Google sign in to sign in to your Unity ID via the browser. From there, change your password (see below guide):
  1. Sign in (google sso) at id.unity.com.
  2. Under the 'Account Security' window, click the pencil icon next to 'password' to edit.
  3. Click the green 'Reset Password' button to send the confirmation email.
  4. Click the link contained within the email received to reset your password.
  5. Open the Hub and sign in using email address and password.
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2 Comments

  • 0
    Avatar
    Nami Kirsten Dizon Ramos

    Hi. My problem is not about Google, but maybe a bit similar. 

    I'm using the latest version of Unity Hub, but every time I try to log-in (using default and sign-in with facebook), it says "The server is currently unresponsive". Is there any way I can log-in? Thanks!

     

  • 0
    Avatar
    Rory

    Hi Nami Kirsten,

    Thanks for contacting us. 

    I have created a ticket for you #833904 and I will reply the possible solution for you over the ticket. 

    If you have any further questions, you can ask them over that ticket. 

    Thank you. 

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