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How can I contact the developer of an asset?

Symptoms

  • I have purchased/ downloaded the asset and need support from the Publisher/ developer of the content
  • I would like to request a refund

Cause

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Resolution

The publisher profile page, which you can reach by clicking the publisher name on any asset product page, includes their email address in the box under the key image.

Additionally, you can find the publisher’s website in their publisher’s profile page. Publisher’s website usually has an additional way to contact the publisher (email, contact form, social media or other).

If the publisher does not answer, you are encountering issues with the Unity Editor or you are having issues with downloading/importing packages, please submit a request through our Support form here.

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