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Why is Collaborate not working for me even though it is in open beta?

Symptoms

  • I am a project owner and my other teammates are able to use Unity Collaborate, but I am not able to.
  • I am trying to push a build on Collaborate, but am still unable to see the “Collab” button in the Editor after logging out and logging back in.

Cause

You may still be using an older version of Unity. You and your Unity Organization may also not have been properly whitelisted.

Resolution

It is possible that you are using Unity 5.4. Please note that Collaborate Open Beta is only available in 5.5.

To join the Beta, go to the Collaborate home page and click 'Join now'.

More Information

We recommend using the most recent version, but if you need access to Unity Collaborate in 5.4, please contact us.

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