- I cannot log in to the Courseware link with my Unity ID because I am told my username or password is invalid.
- Resetting my password does not work.
You may be signing in with an account that does not have access. Alternatively, there is a known error with the site path that can result in this problem. We are investigating this at the moment.
Apologies for the inconvenience. Log into https://unity3d.com/unity-docebo-sso with the account that should have the Courseware access. This takes you directly to the Courseware pages. We recommend that you bookmark that link for future use.
Note: If your Courseware is included in a Unity Plus, Pro, or Enterprise license purchase, you must assign each of your Courseware users a license seat.
If you purchased your Courseware as a standalone item, this does not apply.
See this article for more.