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Why don't I see any changes in the stats even though my game has been downloaded and is being played?

Symptoms

  • I am using Unity Ads to monetize my game and have noticed that, while the game is being played by users, there are no changes in the statistics. How can this be?

Cause

Your game may still have test mode enabled.

Resolution

If you do not see any ad requests, your game may still have test mode enabled.

Test mode can be disabled in your Unity Ads dashboard - see our step-by-step guide to disabling test mode.

More Information

You should also ensure that you are initializing ads with the correct game ID.

The statistics you really want to see changes in are ad requests, starts, and views. It's possible that impressions, eCPM, and revenue could be static for a while.

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