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My earnings balance was deducted by the amount invoiced, but I have yet to receive payment. What is the reason for this?

Symptoms

  • I haven't received my earnings even though the earnings balance was deducted.

Cause

The payment date is 30 days from receipt of the invoice.

Resolution

When you see funds deducted from your account, payment has been processed.

However, this does not mean the funds have been paid - it means they have been approved in our system. The balance in your Unity Ads will not necessarily change immediately after you send the invoice.

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