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How can I change my mailing preferences?

Symptoms:

  • How do I receive updates and news from Unity?
  • I am interested in receiving news and updates on topics from Unity, how can I receive emails like this?
  • I no longer want to receive news and updates from Unity.

Cause:

You may want to be kept up to date with the latest news and information from Unity.

You feel you’re receiving too many emails from Unity and wish to no longer subscribe to updates.

Resolution:

To change mailing preferences, follow the steps below:

  1. Sign in to your Unity ID at id.unity.com 
  2. Scroll down to the ‘Communications’ window
  3. Click the pencil icon to the right of ‘Email Preferences
  4. On your ‘My preference page’ set the preferred language you want to receive emails from the drop-down menu.
  5. Under the heading 'Email Permissions' you will be able to tick or untick boxes on the specific topics and groups you may wish to hear news from via your Unity email.
  6. Scroll to the bottom of the page and click ‘Save your preferences’.

NOTE: It is not possible to unsubscribe from important transactional and billing-related emails.

More information:

If you’re still receiving promotional emails after unsubscribing following the steps above, please submit a support request.

 

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4 Comments

  • 0
    Avatar
    Lily

    Hi Greg,

    Thanks for the message! There is another Knowledge Base article on how to change your email address:

    https://support.unity3d.com/hc/en-us/articles/205752275-How-do-I-change-the-e-mail-address-attached-to-my-Unity-account-

    If this still does not help or there is an issue, please contact support@unity3d.com!

  • 0
    Avatar
    Greg

    How do you change your email address? this questions has been posted in the forums also. When you try to change your email address, it just highlights the current email in yellow.

     

    Thanks.

  • 0
    Avatar
    kevowe

    In relation to what Greg Meier was asking, I've changed my email address in account settings but this new email isn't correctly displayed on the mailing preferences page.  I'm still getting notifications to the old email.  How do we change the email on the mailing preferences page and not just the one under My Account Settings?

  • 0
    Avatar
    Lily

    Hi Kevin,

    I can see that you have spoken with one of our Customer Service Engineers regarding your issue.

    It seems that there was a technical problem with your account, that has now been resolved! I am glad to hear this!

     

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