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How do I download an asset I have purchased?

Symptoms

  • I would like to know how to download an asset I have purchased
  • I have not been sent a download link for my asset purchase

Cause

You may find that after purchasing an asset via the Asset Store that you have not received a download link or product key.

This can make it unclear on how you can download an asset you have just purchased.

Resolution

The Unity Asset Store does not use download links. Assets can only be downloaded via the Unity Editor and you will need ensure that you are logged into the account that the asset was purchased on.

Please see the steps below on how to download Assets once successfully purchased:

  1. Open the Unity Engine and enter an existing Project (or create a new one).
  2. Click "Window" > "Asset Store".
    Screenshot_2019-01-17_at_11.59.29.png
  3. If required, log into your Unity account to access the Asset Store.
  4. Find the asset you want to download by searching for it in the search bar inside the Asset Store window at the top of the page. Alternatively, you can select your name in the top right hand menu and select 'My Orders' which will give you a list of your purchases.
    Screenshot_2019-01-17_at_11.55.07.png
  5. Select the pink 'Download' button on the asset to start the download.
    Screenshot_2019-01-17_at_12.02.19.png

Once you have downloaded your assets, they can be found in the following locations:

Windows - User>AppData>Roaming>Unity> Asset Store

Mac - User>Library>Unity>Asset Store

If you are not able to reveal the 'download' or 'import' buttons upon pressing the 'buy' button, this means that your purchase has not gone through.

More Information

How do I transfer assets to my offline machine.

 

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4 Comments

  • 1
    Avatar
    Zenovak

    Where is "window" asset store i dont see it anywhere

     

  • 0
    Avatar
    Maru

    Hi there,

    To view the 'Asset Store' window, there is a button at the top of your screen within the Editor called 'Window'. If you click this, the 'Asset Store' button should appear in this drop-down list. Clicking this will generate the Asset Store window tab inside your editor.

    If you still have any issues seeing this, please don't hesitate to contact us so we can investigate this more for you.

  • 0
    Avatar
    Jake Treleaven

    Why can you not just show us a list of assets we have purchased? An order list is not effective. Why should i guess which order number was the right one, instead of having a simple list of assets which i have already paid for?

    Honestly this system is garbage, and a simple UI consideration that was misssed.

  • 0
    Avatar
    LAOMUSIC ARTS

    This is NOT WORKING here in version 2018.37 !
     'My Orders' is blank.
    I've tried the old version but not successfully....

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