- I cannot access the Cloud Diagnostics Service
- I am receiving a 403 error when I try to use Game Performance Reporting
The Unity Cloud Diagnostics Service is currently available to Unity 5.x Pro license holders only. If you are a 3.x or 4.x Pro license holder, or are using Unity 5.x Personal Edition, you will not have access to this Service.
If you wish to upgrade a current Pro license, or purchase a new one, you can contact Sales here.
If you are using a Pro 5.x license and still having trouble accessing theCloud Diagnostics, please get in touch with Support by submitting a new ticket here.
Please see this tutorial for guidance on setting up Cloud Diagnostics in Unity 5.x