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How do I redeem an Asset Store voucher?

Symptoms

  • I have received a voucher from a Publisher/ from the Asset Store
  • I wish to redeem the voucher in my Unity account to purchase an asset

Cause

Vouchers are credited to your account automatically if you purchase through our Sales Team. If you receive the voucher from a Publisher or in other circumstances, such as a competition prize, you will need to add the voucher to your account.

Resolution

Please follow the steps below to redeem your voucher:

  1. Open Unity software and go to the Asset Store (Window>Asset Store>Sign in if you have not been automatically)
  2. Click your name to the top right of the Asset Store window to reveal the drop-down
  3. Click 'My Account'
  4. Scroll down to the 'Redeem Voucher' section and enter the voucher number

If you have a general voucher, this will add the credit to your account and you will be free to use this to make asset purchases up to the level of the voucher. Vouchers cannot be used for part transactions.

If your voucher was given to you by a Publisher for use on a particular asset, the asset in question should appear on your Asset Store downloads list once the voucher has been redeemed.

More Information

If you wish to purchase a voucher from our Sales Team, please see this article for guidance.

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