Skip to main content
Support
Search our knowledge base

How do I submit a bug report?

Comments

10 comments

  • Jeff Johnson

    I cannot submit bug reports with Unity 2019.1, it gives a file io error at 2% submission progress.

    1
  • Maru

    Hi Jeff,

    Thank you for your comment.

    I am aware that our QA team know about this which is to do with the provider we have for uploading data to the bug tracker.

    They are working on moving to new infrastructure to avoid this from happening but in the meantime, it is a case of just trying again until it works.

    I've notified the team of your post and asked when this will be fixed so I will certainly reply once I have this information.

    0
  • Jack

    I would like to save bug reports offline and submit later or a different way if possible. I notice it says the bug report is packaging before submission, and I didn't have internet on the machine I wrote it on so I would like this as a feature.

    0
  • Hazel

    Hi Jack,

    Unfortunately, at this moment it is not possible to submit a bug report offline or other ways to do it.

    Please follow the steps as per the article above to submit the bug report.

    0
  • New Guy

    Trying submit a report with Unity 2020.1.0a19

     

    ...but computer says NO

    1
  • Zane Mohammad

    The Unity Bug Reporter won't let me submit bug reports, I have tried multiple times and I have consistently received the same error message.

    0
  • Rory

    Hi Zane,

    Thanks for contacting us. 
    Apologies for the inconvenience with the bug report. 

    I have created a ticket for you. #903238 You will receive a notification on your email.
    I will update you as soon as I have an update for you. 

    Thank you.

    0
  • maziano

    I would like to save bug reports offline and submit later or a different way if possible. I notice it says the amapiano bug report is packaging before submission, and I didn't have internet on the machine I wrote it on so I would like this as a feature.

     
    0
  • Derek

    Hello Maziano. 

    Derek from Unity Customer Service here.

    Thanks for your suggestion. I can appreciate the need for something like this. 

    Just to make you aware, it may be unlikely that this will be changed. There are a few reasons for this. 

    Firstly, Unity is designed to be operated with an active internet connection. 

    It also is beneficial to have the bug submitted immediately, as soon as it occurs. The reason being is that most bugs are specific to the version of Unity you are using (and there are many) so if you are to save the bug report and submit it at a later date there is a risk of some of the information getting lost.

    However, I do see your point as there may be times where you will have a drop and may need to defer the report. 

    I'll pass it on as feedback. Once again, thanks for sharing it with us! 

    If you have any further questions, please feel free to reach out to support@unity3d.com.

    All the best.  

     

    0
  • Yung Ease

    Thanks so much for the steps. SAHipHopZA Mp3 Download

    0

Please sign in to leave a comment.