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Why does the Asset Store say I am offline?

Symptoms

  • Every time I try to download an asset it says "You are currently offline"

Cause

You want to download Assets that you have purchased from the Asset Store. You try to launch your Unity Asset Store account, but you get a window saying that your are offline even though your Internet connection has not dropped.

Resolution

You probably have a firewall or proxy in place. These can block the connection to our servers. To ensure you are not running the Asset Store from behind a proxy server:

  1. Type "configure proxy server" into the Start menu bar.

  2. Click on LAN settings

  3. Uncheck "Use a proxy server for your LAN"

 

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