- I have entered my password incorrectly too many times
- My Unity account is locked.
Our system will temporarily lock your account if there is an excessive number of unsuccessful sign in attempts.
Your account can be locked for up to 2 hours if the password is entered incorrectly too many times. If you need to gain access to your account sooner than this, please contact us with the following information:
- E-mail address attached to your account
- Account Username
You can contact Support here
For information on general website failures, please see this article.
Please see Unity Accounts Terms of Service here