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Serial cannot be managed from the online store.

Symptoms

  • I have an Educational license
  • I am trying to add my license to my account on the Unity Online Store 
  • I receive this error:

Cause

Educational licenses have added security features. This means that they cannot be managed through the Online Store and need to be managed through us.

Resolution

To make changes to your license, for example adding activations or upgrading you will need to contact sales here.

To return activations on your license, you can get in touch with Support here.

More Information

 

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