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Can I put my Subscription on hold?

Symptoms

  • I want to put my subscription on hold.
  • I do not want to lose my subscription permanently, but do not want to restart the 12 month commitment period again.

Causes

You may have run into financial difficultly and cannot afford the subscription for a few months.

The specific project you were working on may have stopped and you need to put the subscription on hold until you next find work.

Resolutions

Unfortunately, subscriptions cannot be put on hold. This applies to users who are within the 12 month commitment period and part of the flexible plan.

Subscriptions are a continuous contract. They can be cancelled as part of the flexible plan, however if a new subscription is wanted, a further 12 month minimum commitment period will be necessary. There is no option to pause subscriptions.

More Information

 

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