- I have accidentally purchased the wrong asset from the store.
- I have purchased an asset that does not work as described.
- I have a duplicate purchase.
Duplicate purchases may be caused by server errors, or a blip in connectivity locally. These can be refunded by us, though other types of refund request must go through the Publisher of the asset.
If you have made a duplicate purchase, please contact us here, so that we can process your refund.
For all other refund requests, please contact the Publisher of the asset directly. They can then support you, or may offer a refund at their discretion.