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How are my Unity Services impacted as a Unity 5.x Pro perpetual license holder?

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Symptoms

  • I have a Unity 5 Pro perpetual license
  • I use Unity Services. Ads, Analytics, Cloud Build, Collaborate, Multiplayer, and/or Cloud Diagnostics.

Cause

Unity provided Pro-level services to Unity 5 Pro perpetual license holders. This obligation ends with the conclusion of the Unity 5 cycle.
For the purposes of Unity Services, impacted projects are treated as if they are operated by a Unity Personal Edition license holder. Specific services are impacted as follows:-

Cloud Build: reverts to Personal tier, which results in slower build times. The Personal tier includes Standard Queue: builds are queued and created in the order received, across all customers. This impacts new and existing projects.

Analytics: reverts to Personal tier, which includes Core Analytics. No access to Livestream, Heatmaps or Raw Data Export for new projects.

Multiplayer: reverts to Personal tier. Number of included Concurrent users reverts from 200 to 20 for projects.

Cloud Diagnostics: Cannot be enabled for new projects. Data is still collected for existing projects, but is not viewable from the developer dashboard.
No impacts to other services.

Resolution
For Pro-level services, purchase a new Unity Pro subscription.

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3 Comments

Date Votes
  • 1
    Avatar
    Polakię Games

    It's good to see the term "perpetual" has no meaning to Unity Technologies. What a useless investment of thousands of dollars on my part.

  • 1
    Avatar
    What Pumpkin Games

    Yeah, I don't understand this. Will the perpetual license only not apply for versions after 5.6, or will it no longer work for Unity 5 entirely?

    If it's the latter, what's perpetual about that?

  • 0
    Avatar
    Lily

    Hi there,

    Your Unity 5.x perpetual license is perpetual in the sense that you will be able to use the 5.x version of Unity for as long as you please!

    Since Unity is also backwards compatible, you will have access to all versions of 3.x, 4.x and 5.x with your 5.x perpetual license. After 5.6, the 5.x license cycle is ending, so you can continue to use all of the above versions, but not the new Unity 2017 versions.

    As the 5.x license cycle is coming to an end, this is why we are seeing services support included in this version of Unity conclude, however 5.6 will continue to receive patch updates for 12 months after its release.

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